Case Studies

Travel website uses all-in-one IP communications solution
Using Customer Interaction Center (CIC), an all-in-one communications software suite that provides multichannelcontact center automation and...
File name: inintravelwebsite.pdf
Size: 172.18 KB
Terry White Management
One business using e-commerce and IT to better its brand is Terry White Chemists, Australia's leading retail pharmacy franchise that has a network of...
File name: case_study_-_terry_white_case_study_-apac.pdf
Size: 122.36 KB
China Merchants Bank leads the credit card industry with SAS
China Merchants Bank, a pioneer of China’s credit card market, issues the largest volume of standard international credit cards in China. In early...
File name: china_merchant_bank_sas.pdf
Size: 271.7 KB
Coca-Cola uses SAP to drive major business transformation
Through implementing a technology initiative called "Wave 1," Coca-Cola Hellenic moved from a decentralized IT system to a centralized system, and...
File name: SAP_Coca-Cola_Hellenic-Bottling_cs_0.pdf
Size: 253.87 KB
Appriver turns to Rackspace to cut costs and speed expansion
This case study highlights how AppRiver wanted to partner with an IT hosting company located in Asia that would deliver consistently high-quality...
File name: Rackspace_HK_APPRIVER_eng_NEW.pdf
Size: 305.14 KB